Our COVID-19 Actions
Health and Safety Come First
The global pandemic has placed the world in uncharted territory.
During these times, our top priority remains the health and safety of our employees, customers, suppliers and communities. That's why we have enacted a series of rigorous protocols in our worldwide operations that are aligned with the recommendations of health authorities and have adopted social distancing policies to eliminate face-to-face contact wherever possible.
At the same time, we are working diligently to minimize as much as possible supply disruptions, so we are able to continue providing the service our customers deserve.
A Message from CEMEX CEO
First of all, I hope that you and your families are healthy and safe.
The global COVID-19 pandemic is a social and economic phenomenon that is affecting all of us, both professionally and personally.
As I have said many times before, there is nothing more important than the health and safety of our employees, customers, suppliers, and communities. I firmly believe that during these times, we must adhere even more closely to our values, and that is what all of us at CEMEX are doing right now.
Our employees have been encouraged to follow physical distancing and personal hygiene protocols. In addition, they have been instructed to work remotely when possible, avoid traveling as much as possible, and avoid attending business-related events, among other preventive measures.
Our commitment to health and safety is stronger than ever. And so is our commitment to be a trusted partner for our customers and a good neighbor to our communities. Now more than ever, our digital platforms, such as CEMEX Go, are an ideal option to continue serving our customers, while adhering to the most rigorous health practices.
Our manufacturing, sales, and delivery operations remain active wherever possible, and will continue to work as long as they can do so in a safe and healthy manner, or as long as the corresponding authorities allow them to remain active. Our pickup and delivery processes have been adjusted to minimize contagion risks, while keeping our building materials supply chain moving. Our sales force is available to you through email, telephone or chat. Our customer service centers are there to take your call, even if our representatives are working remotely.
We are also keeping in close contact with our communities. We are deploying the resources at our disposal, within reason, to help our communities overcome hardships related to the COVID-19 crisis.
A trusted partner is one you can count on during the most uncertain times. All of us at CEMEX are working hard! You can count on us right now more than ever.
Fernando A. González
How we're keeping our customers, employees, and suppliers safe.
In accordance with global, national, and local health authority recommendations, we have implemented strict procedures throughout our operations.
- Physical distancing education and protocols for our employees
- Company-wide travel restrictions
- Special cleaning procedures in our facilities
- Personal hygiene awareness campaigns
- Screening at company facilities
- Remote work policies
- Strict quarantining of any at-risk employees
For official information regarding personal health & safety, please visit: https://www.who.int/
We understand that this is an uncertain time for many of our partners, customers, and communities and want to support you where we can.
If you need to get in touch with us or have questions about products, services or deliveries please contact your local representative and we will be happy to help.